AutoZone on S Gilbert Rd. in Mesa, AZ is a well-known auto parts retailer offering a wide range of products, including new and remanufactured hard parts, maintenance items, and car accessories. The store has been a favorite for many customers over the years, with some visiting for more than five years. Customers frequently praise the friendly and helpful staff, noting their willingness to assist with checking car issues using store tools and providing quick service, especially when replacing batteries. Employees like Jeff W, Josh, Arrianna, Jarrett, and others are recognized for their excellent customer service, knowledge, and efficiency. Many appreciate the staff’s patience and readiness to answer questions, even when the store is busy. The store is often described as clean, well-stocked, and productive, with employees actively assisting customers and maintaining a professional environment. However, there have been some mixed experiences with staff mood and service consistency. For example, some customers experienced conflicting information about their vehicle's battery health, leading them to seek assistance elsewhere. Overall, AutoZone S Gilbert Rd. in Mesa is seen as a helpful, friendly, and reliable store for auto parts and automotive needs.
Manager there was really friendly helped me return wiper blades asap and took hella of my old oil
February 2026
This is for Auto Zone employee Ross who appeared to have the best customer service. Not only did Ross help. He also encouraged me to learn how to replace my windshield wiper. Thanks to Ross I will never have to ask anybody to replace my wipers. Excellent service and good attitude.
February 2026
Ross Cota helped me ensure my car was safe to drive and was super helpful!
