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January 2024 by Lance Rux
Best customer service experience I have ever had!
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January 2024 by marie Thomas
The staff is always always helpful knowledgeable and friendly I can depend on that more that I can my car!
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January 2024 by Read Eye
Super nice very helpful
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December 2023 by Chris C.
Autozone in MESA: If I could put negative I would. When I arrived there was know one in line. There were two women helping two customers for about 10 minutes. They all looked clueless. Note: I am a woman. The parts manager was standing to the side doing appearing to be doing nothing. He finally came over to help me to check my new battery which had been drained + I wanted to check if it was good still + exchange due to the circumstance. He explained he needed to check before he could only exchange if it was bad. I explained to Mr Parts Mgr the Autozone off of Osborne suggested I have it checked + exchanged since it was under warranty, fine. So all of the sudden he said he had to help someone else at the parts desk ...because thats "his station"... but wait... isn't a battery a car part???.... just saying... yet he's the "parts manager"... ok.... he then proceeded to ask me to wait + that someone would help me. Then the line filled up with customers, suddenly a third customer service agent appeared walked over + asked me to get back in line because she had to help someone else. At this point I had been patiently waiting for almost 20 minutes (mind you the store was empty when I arrived).... I told her Mr.Parts manager told me to wait here. She then told me sorry, you have to GET BACK IN LINE... what an EPIC FAIL. I said OK + left. I will not use this autozone again as everyone looked half asleep + clueless... unbelievable. Please hire people who have some skills beyond ringing up people... most of my experiences in Autozone have been great through out the years, with knowledgeable + polite employess... but this one was crazy. Maybe they need training on customer service + car parts.... and a new staff or I guess management.
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December 2023 by Samantha Lynn Hagedorn
Helpful staff. AutoZone is like a toy store for me.
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November 2023 by Greg Gogul
Jose and his staff took great care of me when returning a UTV battery and my second trip for fuses.
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November 2023 by Peaceful Presence
Thank you Enner P !!! I’m so glad you’re at this location ! Enner was super helpful with my Subaru todayI came in as my oil was low, he offered to assist as I also forgot the funnel . He also helped with the coolant I didn’t notice I needed?! Thank You again for your professionalism and courtesy!
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November 2023 by DeeAnna Parris
I went to the McKellips and Lindsay location for a new battery. Sorcha immediately greeted me and was so efficient, knowledgeable, polite and kind! My battery was under warranty so I received a full replacement which was a relief and David B installed the new one on the spot at no charge which made the whole experience so amazing. I highly recommend Autozone and particularly this location, they truly know what customer service is. Thank you for ending my day in such a positive way!!
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November 2023 by Bruce Kiene
Bought a new car battery. Sean at the 2744 E McKellips Rd, Mesa store was super friendly and very competent at installing it. Was done quickly and the car started right up. He’s a great example of why i come to Auto Zone for car needs.
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November 2023 by 99swaggs
Was having trouble with my battery, took it in, and they tested it. Found it was a bad battery. I purchased a new battery and windshield wipers, which they installed at no extra cost. Best customer service ever!
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November 2023 by robert stuart
Great customer service. Up graded a warranty battery to best one and new warranty without having to pay anymore.
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October 2023 by PUNCH Offroad
Devon was outstanding help me out with my battery installed right there in the parking lot no hesitation thank you so much for the great job
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September 2023 by Chad Dike
I have always had a great experience at AutoZone. They are very knowledgeable and hopeful. I feel like I can trust them
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September 2023 by Koko Truffle (Koko Truffle)
Went here to get a battery replacement. They assisted me in buying the battery I needed and the install was quick and easy. Thanks for helping me get my car up and running!
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September 2023 by Lenwut
For the best customer service ever, check this location out!!Thank you to Jose R for being super kind, courteous, knowledgeable, professional,and very helpful.
