AutoZone Auto Parts on E. McKellips Rd in Mesa, AZ, is known for friendly and helpful service. Customers appreciate that they usually get assistance quickly without long waits, and the staff members are often praised for their positive attitude. Several reviews highlight the staff’s willingness to help, whether it’s opening early to assist customers or offering help with car issues like oil, coolant, or batteries. Employees such as Wes, Enner P, Sorcha, David B, and Sean are recognized for their professionalism, knowledge, and kindness. They often go above and beyond, providing on-the-spot assistance and installations, which makes the shopping experience smooth and positive. Customers also mention that they trust this location for warranty replacements and repairs, with quick service and a friendly attitude. Overall, this AutoZone location is appreciated for its good customer service, knowledgeable staff, and quick, efficient help with various auto parts and car needs.
I went to see if I needed a battery, ready to buy one, the customer service person checked my battery and it was fine. Absolutely great service even though I didn't end up buying the battery.
October 2025
Smart college kids working there. Took the time to help me get what I needed. Prices are reasonable.
August 2025
Wes was extremely helpful and friendly. He even stayed a few minutes past the end of his shift to replace our battery for us.
He also was able to lookup the warranty on our battery and complete the warranty replacement at no cost to us.