PNC Bank is dedicated to helping customers manage their finances through a variety of products, services, and digital solutions. The branch is highly regarded for its expertise, with staff members like Kevin, Mr. Greg, and Mr. Casey offering excellent guidance and support in areas like account management and investments. Kevin is particularly praised for his quick and efficient assistance, even helping a customer replace a lost debit card just before Thanksgiving. Additionally, the branch's Saturday hours make it convenient for banking needs. Customers appreciate the friendly and welcoming atmosphere, highlighted by outstanding customer service from staff like Derek. Overall, PNC Bank is recognized for its knowledgeable team and commitment to customer satisfaction.
Meet with advisor for new credit card and change of address. Card shipped no wrong address no change of address occurred. 5 days wasted waiting on a card that never came plenty hrs ways at the branch and on the phone with customer service
July 2024
Friendly people and no problems! Kevin was a great help!
July 2023
Everytime I go into this bank I tell my self, close your account and find another bank. Their customer service is the worst and I can put up with all the other nonsense but that.
