The Craft at Gilbert and Baseline Apartments is a modern living community located near the Gilbert Heritage District, offering boutique premium apartments with amenities such as a pool, spa, and direct access garages. Residents appreciate the advanced technology and thoughtful design in both the apartments and social spaces. The community provides virtual, self-guided, and in-person tours. Reviews highlight the positive experiences of residents with staff members like Mychael, Fernanda, and Dani, who are noted for their friendliness, helpfulness, and responsiveness. The location is praised for its convenience, as many residents value being close to work and local attractions. Additionally, the clean pool area and well-maintained landscaping contribute to the pleasant living environment. However, some concerns have been raised regarding management and maintenance responsiveness. Residents have reported issues with maintenance requests taking too long to be addressed and the lack of sufficient staff in the office. Cleanliness of the grounds, including overflowing dumpsters and dirty common areas, has also been mentioned as an area for improvement. Despite these challenges, many residents enjoy their time at The Craft and appreciate the community's friendly atmosphere and sense of security. Overall, The Craft at Gilbert and Baseline Apartments is seen as a promising place to call home, with both strengths and opportunities for growth.
Leslie provided excellent customer service from our first visit through move in. Minor issues were resolved promptly and correctly. Great experience!
April 2025
I had a great time touring with Mychael Ham and being able to see several units! She was very friendly and informative, and she was able to answer all our questions. I'm glad I had the chance to view this apartment complex from her, and she definitely sold me on all the benefits and amenities that come with renting here!
April 2023
Since new management took over these apartments, I’ve been nothing but great I love the space. I love the price and Dani the front office manager is amazing. She helps with every questions or concerns that you have also, it’s very dog friendly there’s a cute little dog park that’s gated neighbors are all really... read full comment
