Family Dollar is a popular retail chain known for offering lower prices and a one-stop shopping experience. Many customers appreciate the affordability and convenience of their locations, though some note that the store's name suggests dollar prices, whereas prices can vary, making it more similar to stores like Walgreens. Several reviews highlight friendly and knowledgeable staff who are willing to assist customers and provide honest service. One reviewer expressed high satisfaction with the staff's helpfulness and professionalism at a specific location, contrasting it with a different store where poor customer service and unprofessional behavior led to a negative experience. Others mentioned that some items are not priced, and checkout conversations could be more attentive, especially when employees are engaged in personal conversations. A recurring theme is that while Family Dollar generally provides good value, the quality of service can vary significantly between locations. Additionally, there was a specific incident where a staff member couldn't load funds onto a card due to a lost barcode, which was inconvenient for the customer. Overall, the chain is valued for its low prices and variety, but customers recommend choosing locations with better service to ensure a positive shopping experience.
There closing everything in the store is 50% off right now!! And once everything is gone it’s gone !
March 2024
Unable to add funds (load) to my Amex card due to "an employee lost the barcode so can't add funds at this time"... whatever that's the only reason I have to go to the store kinda inconvenient.
December 2023
Always have what I need and the staff is very friendly!
