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March 2023
I've banked with Firstbank in Colorado starting in 1977 when I married. They've been great to me and my family. After my husband died and I remarried we moved to Arizona. We were glad to be able to simply change our address.
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February 2023
Opened accounts online 8 years ago because of the bank's offerings, and later saw the negative reviews and wondered about the in-person experience. Just had my second one, and like the first visit, staff (I interacted with 3 while there) were warm, friendly, and professional. I felt like a hometown boy, which I am not.
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September 2022
Never saw my sign on bonus as promised, even after they sent me summaries. As time goes on, they don't offer overdraft protection, and absolutely love to charge fees. If you value your money and customer service, I wouldn't bank here.