Hyatt Place Phoenix/Mesa is a welcoming hotel that offers a pleasant stay for visitors. Located in a quiet shopping area, guests can enjoy nearby dining, shopping, and a movie theater. The hotel features friendly staff who are attentive and helpful throughout the stay, contributing to a positive experience. Guests frequently highlight the good breakfast options, which include hot items like eggs, potatoes, and sausages.
The hotel has a clean environment, with diligent housekeeping services ensuring comfort. However, some guests note that the rooms could benefit from updates, as the carpets may retain odors, particularly in a pet-friendly setting. There have been mentions of dust and cleanliness issues, with some linens showing stains.
Despite these drawbacks, the staff consistently receive high praise for their exceptional service. Many guests appreciate the personal attention they receive, demonstrating a strong commitment to customer care. Overall, Hyatt Place Phoenix/Mesa offers a good blend of amenities and a hospitable atmosphere, making it a recommended choice for travelers looking for a convenient and comfortable stay in the East Valley.
The hotel is dated...but VERY clean and maintained. I am here now and the hotel is undergoing a massive renovation. The renderings look amazing. The temp check in desk is manned by the nicest staff ever. What a treat to have pleasant and interested staff to navigate this renovation and ease guest tension. Highly recommend
July 2026
Location for our purposes was great. Easy access to the 202. Plenty of places to eat nearby, as well as a Walmart. The double room we had was spacious. Nice access to the pool with a decent gym. Yes… and a free breakfast.
July 2026
I'm always comfortable here and the service is great. The AC unit is a bit loud when you're trying to sleep.
