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January 2024 by Larry Dollard
Love this place. Great selection on men's clothes with good prices.
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January 2024 by Jamie Cara
Tried to buy socks. Didn't get socks because she (Delores) couldn't sell them to me with no tag. Then tried to charge me for the most expensive pair as a compromise. Customer service is not good. Keep your socks. BTW Ivan was on point.
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January 2024 by Kathryn T
Shopping with my sister!!!
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January 2024 by Theodore Glodowski
Great big and tall section.
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January 2024 by J B BROWN
Nice jewelry place
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January 2024 by Deanna
Had my hair done cut it wrong and the style didn't Stay in My hair it went straight. It was colored red but it very discolored.
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January 2024 by Anthony Paul Mannion
My wife and I sent shopping here today while walking around the mall. I found a pair of Wrangler jeans and a Wranger shirt that I liked. The shirt was on sale and so were the jeans per the signs on the same stack and their labels. Attached to the sign for the jeans was a note that we could take an additional 20% off by downloading the JC Penny app and showing a coupon. When I was checking out, the sale was processed for the shirt but the sale price didn't come up for the jeans and it also wouldn't accept the 20% coupon. The person checking me out went to talk to a manager and she got the sale price approved for the shirt. However, I asked her about the 20% which also should work but she said it didn't. I showed that it was attached to the sale sign it should work. She left again to actually get a manager and she told me that they can only do one discount or the other. I showed that that is not what the sale sign said since it said I could get an additional 20% off. I asked why that 20% coupon sign is attached to the sign if it doesn't apply. They weren't willing to honor what the sign said so I just told them I wasn't interested and left.That was a waste of my time and shows how bad JC Penny has gotten over the years.I decided I would rather just spend more money somewhere else and get exactly what is advertised (or not advertised).
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January 2024 by Maria Baldauf
I love JCP
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January 2024 by Guadalupe Hernandez
Ivan, Debra , always friendly and fun .Very helpful!
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January 2024 by Vee Zon
Surprised to see that JC penny was still around but happy to see it was well-stocked.Came by to look for infant clothes and they had a great array of styles!Bathrooms are on the southwest corner of the store by the infant section and are kept well clean.They also sell forever 21 clothes
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January 2024 by kim e Yeates
I've been pretty pleased with this store. I started going to Penny's because my mother likes to shop there.
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January 2024 by Lynette
Went to pick up an order. Everything was super.
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January 2024 by Miles Edwards
Over worked employee .... employees if they hired for the holidays .... hard to find goods as only 2 persons on register then 1 then 2 back to 1 as nobody was on floor. Then there was a problem with my purchase ... not a suprise as I had to watch and stand thru 2 previous problems with other peoples problems. Parking was lousy. Took 2 managers to handle my problem. The clerk had a wonderful attitude and smile. Managers were nice. Corporate has some definate problems using OLD registers and credit swipers. Today with inflation $5 is like 50 cents and Corporate acts like its $50 ! Phones dont work in store for deals etc. Perhaps a wifi repeater in each departments register area? Pony up PennysGreat response to this review. Let me know when the updates are done I will re-review. Note: The problems I overheard from the people before me in line were with getting cheated out of sale prices / coupons not refunded. Perhaps need to extend coupons when registers / coupons etc fail but also if a customer buys with a coupon upon return extend a new coupon etc so they are not out the sale / coupon reduction.Corporate needs to stop this practice and honor coupons etc. After all customers acting in good faith deserve same in return.
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January 2024 by Henry Archunde
Awesome place to shop!!!
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January 2024 by Jeri Lange
Good sales are going on right now. Extra off for using Penney 's card.
