Name Brand Exchange is a fashionable new and used clothing store that has been serving The Valley for over 30 years. They carry top mall brands, including men's and women's sneakers, jerseys, and denim, along with accessories like incense and body jewelry. Customers often praise the outstanding customer service, highlighting the helpfulness and friendliness of staff members like Mia and Natalie, who go above and beyond to assist shoppers. Many visitors appreciate the great deals on items, noting well-priced products such as Gucci slides. However, some customers have expressed disappointment with the low value offered for clothing exchanges, feeling that the compensation does not reflect the quality of their items. Overall, Name Brand Exchange is recognized for its variety of trendy products and commitment to customer satisfaction.
Liked the cashier and explained the store while we were checking out. I didn't agree with the jean prices but there are some bargains. We will visit again, but this time with my teen daughters.
June 2025
I had an excellent experience thanks to the outstanding customer service provided by Natalie. From the moment I walked in, she was friendly, welcoming, and helped with any questions I had. Will definitely be coming back.
May 2025
Natalie needs a raise! She was polite and insightful and her patience was unbelievable when I was indecisive.
