This O'Reilly Auto Parts store in Mesa provides great and outstanding customer service, with employees described as knowledgeable, friendly, patient, and helpful. Staff frequently go above and beyond, offering free services like installing parts and teaching customers how to do repairs themselves. The store carries the needed parts, tools, and accessories and is noted for being clean and organized. Services include free battery testing, wiper blade and bulb installation, Check Engine light testing, brake rotor resurfacing, and a free Loaner Tool program. A common mention is that the staff is very helpful in looking up parts, verifying stock, and quickly solving car problems. However, the excellent service can sometimes lead to longer wait times, as employees thoroughly assist every customer with their questions. The store is highly recommended for its rapid, professional service.
