PetSmart is a well-known pet supply retailer, offering a wide variety of products and services for pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the clean stores and frequent deals on popular items, especially cat food. Many find the staff friendly and helpful, although experiences can vary. Some customers have reported issues with specific employees, citing rude remarks or lack of product knowledge. There are also mentions of dissatisfaction with checkout experiences, where some felt they did not receive all eligible discounts. Despite occasional challenges, many shoppers continue to return due to the extensive selection and convenience of online shopping with local pickup options. PetSmart also provides additional services like dog training, grooming, and boarding, making it a comprehensive destination for pet owners.
Selection and staff are fine, but why do I have to wait in line for 10 minutes to buy two things? They staff only one register and apparently refuse to install self checkout.
January 2025
They always have smokin deals on the cat food that my cat likes and I can't go wrong there. The store is always clean with dogs walking around, so that's a plus.
November 2024
Love this store, very helpful and employees know how to answer questions.
