Sonora Quest Laboratories is a medical facility that provides reliable and efficient blood testing services to its customers. Despite some mixed reviews, the majority of customers have had positive experiences at Sonora Quest. Many customers praise the empathetic and skilled phlebotomists, such as Emely and Luz, who are able to draw blood on the first try, even for those with a fear of needles. Customers appreciate the caring and expert approach of the staff, who make the process as smooth and comfortable as possible. However, some customers have reported longer wait times and issues with the front desk area being closed off, which can be frustrating. The company seems to be experiencing staffing challenges, leading to longer wait times. Despite these challenges, the staff remains friendly and helpful, and customers continue to appreciate the overall quality of the services provided. Sonora Quest is generally seen as a reliable and convenient option for blood testing, with customers praising the quick and efficient service they receive. While there may be occasional issues, the majority of customers are satisfied with the care and attention they receive at Sonora Quest Laboratories.
Alicia did my draw and was wonderful. She had to look up a lot of the draws I needed done she was very good at communicating with me plus she check for draws my primary needed so I could do it all at once. Was in and out within 20 minutes.
August 2024
I was shocked to see a 2.9 rating for this location. While perhaps it will keep people away and our secret safe, the people here were wonderful to deal with when I went in for a blood draw. Zero complaints and thanks for being so helpful. They are in no way deserving of this low rating.
April 2024
Very Nice Ladies greet you with a warm smile.Check time was very efficient & easy.
