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March 2024 by Marwan Wanish
Professional team and very helpful. Thank you!
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March 2024 by Debbie Campbell
We were given the wring truck , it was really bad the mirrors move with every bump, the doors would pop open and not stay shut. The steering was very bad, it jumped all over the road.
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March 2024 by Miranda Helms
Great staff and very helpful as well! Very friendly and they made it so easy and so quick! It was in and out with no headache!
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February 2024 by Frank Restadius
It's uhaul, they got boxes and tape and after the trucks are ordered you get to other locations to get them
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February 2024 by Anthony Figueroa
Many ways of getting in to the place and many ways of getting out. Real big lot. The lady was nice. Did her job. But don't forget to ask about miles that u have to pay for.
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December 2023 by J Thompson
Amber only one working upfront when I was there Sat morning. I was actually surprised by how pleasant, and helpful she was. Definitely above and beyond. I understand she is getting promoted and getting her own store and I can see why.
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November 2023 by A E
The audacity of these people called for information regarding towing a motorcycle. Before I could even ask the question Danny hung up on me after saying he was “too busy!” I angrily called back requesting Danny’s name and could hear him in the background saying to hang up on me!!!! The only reason I have Danny’s name is I called another Uhaul location who had no issue helping me over the phone and I then called the East Mesa location back from a different phone number asked for Danny’s name who then was trying to peddle backwards on how blatantly rude he was and then continued to insult and be additionally rude once he realized it was me calling back. He made a very sarcastic comment to me regarding my move which only pissed me off further. Danny also stated he could not make a reservation over the phone! You are a liar Danny because the other location I called made the reservation with no issue. Danny SHOULD be fired he clearly cannot effectively handle customer’s while working in a line of work that directly communicates with customers. If Danny had not insulted me or talked the way he did to me I very likely would not have insulted him back but at this point I am livid. I will be filing a BBB complaint!!! This is NOT CUSTOMER SERVICE AND HOW DARE YOU DANNY!!!!
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November 2023 by Kris O'Connor
Great place to rent storage. They have ac buildings to help keep your stuff safe from the Arizona heat.
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August 2023 by Bruce Greer
Friendly staff that helped me in a big way on a truck return.
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June 2023 by Joe Palmer
One young lady working, and she was awesome!! Pay her more so you don't lose her. She explained everything. I had no questions.
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June 2023 by Emma Lutz
Super easy, especially with the self check out
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June 2023 by Rebecca M.
My whole experience was excellent. Dylan did a great job getting me into my rental truck & was on top of things immediately upon my return. I've honestly never has a better overall experience w/a truck rental.
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June 2023 by Randy McAllister
I thought I was being nice to the girl who renting me the truck by complementing her. When I returned the truck there were 8 guys in the store. One asked if she was "alright" as she told me he was her boss. I left feeling like I did something wrong. Will never rent from here again. ?Uhaul!
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April 2023 by Misty Spirit (The Smol Fish Biologist)
Staff was rude, self-centered and egotistical. Kicked a homeless couple out that was trying to pack their things into a storage unit which is an option on U-Hauls Website. Even called the police on them. This is single handedly the worse U-Haul I have ever been to and I've used them to move multiple times and multiple states for work.
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April 2023 by DJ Misty
Staff was rude, self-centered and egotistical. Kicked a homeless couple out that was trying to pack their things into a storage unit which is an option on U-Hauls Website. Even called the police on them. This is single handedly the worse U-Haul I have ever been to and I've used them to move multiple times and multiple states for work.
