WaFd Bank, located at 5852 E McKellips Rd in Mesa, AZ, has earned a strong reputation for excellent customer service and straightforward banking solutions. Serving communities across nine western states with over 200 branches and thousands of fee-free ATMs, the bank has been helping neighbors thrive for nearly 110 years. Recognized as a top bank by Newsweek for three consecutive years, WaFd Bank offers a full range of banking services, including checking, savings, and business banking for both small and large businesses. Customers praise the staff for being knowledgeable, friendly, and caring. Many highlight the staff's efficiency and willingness to go the extra mile, such as catching fraud early or helping with complex loans. The branch team is described as a fantastic, attentive group that makes customers feel like family. Several reviews mention how staff members, including Valentina Leon, Mitch Langston, and Lisa Shah, have helped customers successfully build their businesses or navigate the construction loan process for building a home. Overall, WaFd Bank is appreciated for its helpful, caring approach and commitment to making banking simple and trustworthy for its community.
Have been in many branches in several states. McKellips Branch’s entire staff are a fantastic team. Knowledgeable, efficient and Friendly! Great reps of the company and definite 5 Star.
June 2026
Laith was a great help . Love this branch and staff . .
May 2026
Very nice working with these people. So good and efficient. Love this place.
