Car Rental near Oro Valley, AZ

“Michael was an absolute pleasure to work with from start to finish. We ran into a glitch with the vehicle we were originally going to rent, and instead of simply giving us what was available, he took the time to understand our concerns and went above and beyond to make sure we were placed in a vehicle that we were truly happy with. His professionalism, patience, and positive attitude made what could have been a frustrating situation completely stress-free.

During our trip, we also experienced a low tire pressure warning. We called Michael, and he immediately took care of us by directing us to the nearest Enterprise location to have the tire inspected. Knowing we could rely on him gave us great peace of mind, and his quick response showed that he genuinely cared about our experience even after we had left the rental office.

Customer service like Michael’s is becoming harder to find. He is friendly, knowledgeable, and truly goes the extra mile to make his customers feel valued. He turned a routine car rental into an outstanding experience, and because of him, we’ll gladly continue renting with Enterprise.

I sincerely hope Michael is working the next time we need a rental because we’ll definitely be looking for him. Thank you for employing someone who represents your company so well. Employees like Michael make a lasting impression, and he deserves to be recognized for the exceptional service he provides.”

“Vanessa was extremely thorough in explaining the process, and was very friendly and patient in explaining the vehicle features. A last minute problem with the gas cap lock was fixed quickly so that I could pick up the vehicle and get out to head off for our trip.”

“Wendy Mendoza was the one that helped me with my car rental and I feel like I lucked out with her assistance. She made the process quick and easy. She was a professional through and through while being kind and sweet. I would highly recommend Wendy, will definitely rent a car here again because of her.”

“Actually had a great experience renting 26 foot box truck for a freight pickup.
It was easy pickup rental and return the truck was well maintained operated as higher than expected. Great location easy in easy out!
Update 3/4/26
Another great experience with Enterprise Rent-A-Car!
My work truck had to go into the shop, so I booked a rental. I actually showed up a day later than my original reservation and was happy to take whatever they had available on the lot.
While I was waiting, there was only one person handling rentals, customers, and phone calls. I have to give him credit—he did a great job multitasking and never missed a beat. I later found out that he had been promoted, and it was great to hear. Good people and good work should be recognized.
My drop-off was just as seamless. I also had the opportunity to meet Josh, the manager—great energy and great customer service.
The rates were reasonable, and I already have another rental coming up. For me, this location is easy in, easy out. Sometimes you just need to bring a little patience and remember that the people behind the counter are doing their best to take care of everyone.
Never goodbye — just see you down the road!
— PJ
Updated 8/4/26
So, back to Enterprise Rent-A-Car for a few days while my work truck was being repaired.
I unknowingly showed up a day early for my reservation, so I just took whatever they had left on the lot, which ended up being a smaller vehicle. They gave me the option to come back the next day and get what I originally reserved, but what I had worked just fine.
I only waited a couple of minutes. They had one person working at the time, and he did a great job multitasking—answering the phone, checking prices, handling my rental, and taking care of another customer returning a vehicle. He never seemed to miss a beat, and everything went smoothly.
Drop-off was just as easy. I also met Josh, who I believe was the manager. Great energy and great customer service.
I have more work coming up on my truck, so I already know I’ll be back to rent again.
Easy in, easy out, and a good experience all around.
Never goodbye, see ya down the road.
PJ”

“Hurtz didn't have the vehicle I rented a month before pickup and enterprise hooked me up right away got my going so I didn't miss my trip! I will never not use enterprise now for all my car rental needs. And the truck they rented me was the best truck ever... Sad to have to give it back in the morning lol!”

“Overall super convenient location and easily the best experience I’ve ever had at a car rental place! Very helpful and kind people, great Jeep, good condition. Highly recommend.”

“Made the reservation 2 months in advance and check in and had keys in hand in five minutes. The rental vehicle was clean and fun to drive. The same associate helped me with pick up and drop off and made it smooth and easy. She was friendly and efficient. Highly recommend.”

“This review is NOT for Avis, but specifically for Craig who works at this Avis. In the midst of a lot of stress dealing with our reservation we came in to speak to a human who might be able to help us. Went Craig, who although he couldn’t help change anything on his end, he gave us ALL the information that we needed in order to be equipped to get the help we needed. He was friendly, kind, polite, and understanding. After dealing with rude people on customer service, Craig was a delight. Thank you Craig!!!! These Vermonters are grateful for you today.”

“I've rented from this location several times in the last 2 years. Always have had fast and friendly service. Joshua was very attentive to my needs. I will definitely us this location in the future.”