“I brought my gaming computer to NOS for a diagnostic after I was experiencing boot issues. After some troubleshooting, it was determined that I required a new motherboard and graphics card. After ordering the new hardware parts and installation, there has been no issues. Thank you, Shawn, for all your help and knowledge. I am 100% satisfied with the service and advice that was offered along the entire process. I will be coming back in the future for all my computer inquires and maintenance.”
“The staff here is friendly, knowledgeable, and absolutely great. They were super quick to diagnose my computer issues and took the time to explain what they did and tested on my PC so I could understand the issue. Would 100% recommend and I'll certainly be back with any other PC problems!”
“My company has used EC Group for years. We have been very happy with the owner Glenn. He has a GREAT team that goes the extra mile to help us with all of our Computer needs! I highly recommend EC Group!”
“Came in today at 530pm, so it was less crowded. 1h before that, I was on the phone with Apple Support to put in an urgent order for the iPhone 17 Pro Max (1TB, silver) to be picked up as a gift for my friend. The iPhone product got paid over the phone and I headed to the Apple Store La Encantada.
The service guy welcomed me, greeted me, and directed me to the Apple Genius bar and I just waited there until it was time for the check-in time and to pick up the phone.
I also (on a whim) treated myself with a new Magic Keyboard (long overdue to replace my old 10yr old ancient cable-bound Magic Keyboard...). Everything went super fast, super simple, super easy, staff was helpful, nice, fun to talk to, friendly.”
10AM - 9PM
575 E Wetmore Rd, Tucson
Computers
“I had the best experience with Best Buy's auto department. I came in yesterday hoping someone could look at my stereo to see if it could be replaced. Marco immediately looked at it and thoroughly explained my options without me having an appointment. He brought me into the store to go over stero options, recommending one that was higher quality than what I had with almost no price difference. Even though they were booked three weeks out on auto repairs, he said if I dropped my car off that evening, he would come in early the next morning to install the new stereo. When I came to pick up my car, he showed me all the features of the new stereo before sending me on my way. I have never in my life had a customer service experience like this one. Marco was knowledgeable, friendly, and accomodating. My new car stereo and I are very happy. Thank you Marco!”
“I called with a broken screen. I'm only here a few days for vacation but have to work part of the time. I hot a call right back. They said they were boked far out. However the wonderful man walked me through disabling my touchscreen so I could work. Huge help! I would have had to take time off that I really couldn't. Would give 10 stars if I could.”