8:30AM - 8:30PM
10580 N Oracle Rd Suite 100, Oro Valley
Mobile Phones
10AM - 8PM
10785 N Oracle Rd #159, Oro Valley
Mobile Phones
“Had an awesome experience! Princecharles thoroughly explained all of the plans, discounts, advantages, etc. He set up our internet device and ensured it was working properly. He was very patient and has excellent customer service skills!
I highly recommend this location and TMobile.
Thank you for the great service Princecharles!!”
“Daniel A, district manager, was incredibly helpful to me and helped solve a complicated problem with my phone. I am indebted to him and if you need a Verizon store you can rely on, come here and ask for Daniel!”
“Giorgio did an excellent job of helping me while also attending to other customers. He answered my questions professionally and knowledgeably. I left the store believing I had received the best deal possible. Much appreciated.”
“For screen protectors for my iphone or Apple watch, the Zagg kiosk is the best option. They are the best at applying them and their guarantee is the best. I had a Zagg screen protector applied at Best Buy and it developed a lot of bubbles. I took it to Zagg and they honored the guarantee and applied a new screen protector for a fee of $10. Very worthwhile!”
“I used their service again, on 01/04/2026, as my phone was not switching on. They provided a quick service on Sunday and repaired my phone in 10 minutes. Destiny (the staff) was polite and helpful. It was speedy service, no waiting time.”
11AM - 7PM
4500 N Oracle Rd Suite 215, Tucson
Mobile Phones
“Omg I had done a upgrade I had my phone for almost 4 years Nicole's hook me up good she was so happy to helping get what I needed and my 2 other one where at The other stores by the times I got there that where done ready to go ??”
“Painless Verizon experience today! My daughter needed a new phone so we made an appointment and spent about an hour and fifteen minutes with LisSandra. She was very efficient, friendly and laid out all of our options in an easy to understand manner. She even told us about some special offers and we ended up with an unexpected bonus of a free Apple Watch.”
“10/10 !! Really, I was so impressed with this place! It is now my go to place for phone repairs. Customer service is top notch, helpful, fast and convenient, plus gets the job done right the first time! The owner knows his stuff. He’s transparent about pricing, fair and up front. I know he won’t price gauge me or my family, who’ve also come here. They were very happy with pricing and how repairs were done. I have sent two few friends here and it seems there’s nothing the owner cannot do or fix, which is very impressive! It’s obvious he cares about his business and customers. I highly recommend this business.”
“My experience with this store is excellent. Verizon policies for 'rebates' can be confusing, since you have to pay them off over time, but the employees are top notch. I will definitely return”
8:30AM - 8:30PM
4755 E Grant Rd, Tucson
Mobile Phones
“I would like to give thanks to Salah at Verizon, for his amazing service. I came in with a severely damaged device and he laid out options to get me a new phone.”
“Recent convert to T-Mobile from Verizon, largely because I'd had enough of Verizon's unsatisfactory in-store service. Today I visited a T-Mobile store for the second time, and I came away even more convinced that I'd made the right decision. I was having trouble wiping the phone I'd traded for the 17 Pro: the demonic 16E. I needed expert assistance. Enter: Jassy. It's a good thing this friendly and super-competent young woman loves a challenge, because the demonic phone tried its best to thwart her. She refused to surrender, and didn't give up until mission accomplished. Jassy, if you're reading this, you are amazing! Thanks again.”
“Rubi was absolutely amazing she helped me get my new phone back in service within 10 minutes super quick and super helpful amazing customer service!!!! Thank you again Rubi!!”
10AM - 7PM
615 E Grant Rd Ste 141, Tucson
Mobile Phones
“Freddy is the man! We came in with an issue, and he went above and beyond to help us find a solution. Excellent customer service, and you can tell he really values your time, money, and satisfaction. If you go to this location, ask for Freddy!”
“Thank you sophia for the amazing customer service! And being helpful and understanding and patient! Me and my family hope you and your family have a wonderful and blessed year!?”
“Mariana was amazing!! Best customer service ever!! She was very helpful and very efficient, and very kind!! Provided all info we needed and gave great expectations. Very expeditious!!”
“Rosario at the Cricket store on Wetmore in Tucson, AZ was extremely helpful, knowledgeable and so sweet... please give him a raise and keep him forever and ever!!”
“Walked in store phone had a lot of viruses but also had concrete inside my charging for and these girls did amazingly they sold me a phone under $50 annissa Dani thank u”
“10/10 I would return again Jesus the manager and Anthony I think I’m so sorry if I got it wrong- have been extremely helpful they went above and beyond to help us switch from AT&T get the same kind of plan that we had before for half the cost of what we were paying. I canning recommend this place enough
Thank you!”
10AM - 7PM
2416 N Craycroft Rd, Tucson
Mobile Phones
“In response to the service rendered to my family and I by Abril; This message is for Omar's (supervisor) awareness. In recent time, our contract with our old carrier was coming to an end. As such, we began seeking services through other carriers. This being a family decision we sought to address all of the concerns specific to every family members within my plan. Sale's representatives at some locations spoke solely to my wife and I, while others appeared to speak only to my children (teens).
Abril is one of the most multifaceted individuals I have ever met. When engaged in conversation with my my children she was able to present information on phones that met their demands while keeping true to a vernacular that sounded slightly alien to me. However, when she engaged my wife and I she would omit that verbiage from her speech pattern and began entertaining variable of our purchase that are important to us, such as cost and safety settings. Additionaly, she to would speak to us in a very respective tone and in a vernacular more suited to my age.
Abril found my children phones that helped them with what they wanted in their new phones, while also addressing my concerns.
Being told what I want is what I received at every other location. Abril did not do that, but rather listened to all of my family members and I.”
“Azayd did an excellent job assisting me. He helped me when other staff not only sent me to the store he works at, he answered my question when my one question that could not be answered by staff at another location. Kudos to Azayd.”
“I thought I was spoiled by the great customer service and sales savvy at the St Mary's Rd Cricket on the west side, but upon visiting here the other day to just say hi and get a new screen protector on my Samsung, I'm finding out that maybe that's just a Cricket tradition. Very friendly, helpful, and respectful here too and the gentleman made me feel altogether right at home! Thanks!”
“Just really like these guys they always fix my watches for years ..i just sent my wife in for me and they took good care of here ...i highly recommend this place”
“Today came in with mom for some assistance with possible upgrade and internet service. It was bit busy and once it was our turn our associate , joana, was very professional, patient, and helpful with everything. Made sure we were satisfied and taken care of. Much appreciated. Thank you!!”
“Love this store. Jhovani and Alicia were professional, courteous and went out of their way to provide excellent customer service for me and my grandaughter. They are knowledgeable regarding Metro's products and services and provide this info to their customer's in a personable way. Thank you”
“The Verizon store on Ina and Oracle is the only phone store we go to. Kimmy is always very helpful and we go to this store because of her customer service. We are able to get our phone problems resolved quickly and without issues. I would recommend this location to anyone!”
“Came in to the store to help with a problem from a 3 party AT&T gave us a run around for 3 weeks. And Nick was fantastic understood what was going on and help fixed the problems. 10 stars for customer service went above and beyond for us today.”
10AM - 7PM
8295 N Cortaro Rd Ste 143, Tucson
Mobile Phones
“Leslie helped us today and provided exceptional customer service. She was very friendly, patient and knowledgeable. She explained all our options clearly. The store was tidy and well kept (we noticed very recently mopped floors upon entering). Top notch service!”
“Dustin is by far one of the most professional young men I've met in Tucson! I have a Bose Wave System that I brought to Dustin as the CD's kept coming out whenever I attempted to put one in. I had no idea who to take it to and as I started searching online, I came across Ready Set Repair on Oracle. When I called and explained my issue, Dustin encouraged me to bring it in so he could take a look at it. My husband, who passed in 2025, had given me this Bose system and I really loved listening to various CD's that my husband had bought for me! Needless to say, I was heartbroken as I realized it might not be able to be fixed. I plugged in my Bose system when I got home and put in a CD and I had this beautiful music playing for me! I would highly recommend Dustin to anyone who needs their electronics looked at or even worked on! If you are looking for someone who cares about your electronics and wants to do the best he can to help you, then I would 100% recommend Dustin! I will definitely be using him again when I have electronic issues; I wouldn't even think of using anyone else!”
10AM - 7PM
3720 W Ina Rd Ste 112, Tucson
Mobile Phones
“Bri (store manager) & Marina were amazingly helpful and knowledgeable! Valuable asset to this store! Came from from Verizon!!!! These two employees are valuable to cricket!”
“Jesus is amazing!! Super patient, informative, knowledgeable and the experience was just spectacular. Going into phone stores is extremely painful and he made it painless. Come here and ask for Jesus!!”