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“Thank you so much to Miguel. We came into Verizon to get a new phone for my daughter and he was so pleasantly helpful that we came in the next day to get another new phone. Miguel was extremely patient, knowledgeable, and outgoing. If you truly want to be taken care of Miguel is your guy! Thank you again!”
“Over the years I have worked with numerous Verizon stores and ehile some of them miss this one does not, I worked with David to get me setup with my new phone. If you have Verizon service in Tucson this is THE store to go to. Fantastic Service!”
“For screen protectors for my iphone or Apple watch, the Zagg kiosk is the best option. They are the best at applying them and their guarantee is the best. I had a Zagg screen protector applied at Best Buy and it developed a lot of bubbles. I took it to Zagg and they honored the guarantee and applied a new screen protector for a fee of $10. Very worthwhile!”
“In one word, awesome. Was on the edge of needing a new phone (charging issues). They did a thorough cleaning and got it back to new, saved me needing a new phone or spending tons on a repair.
Will be back if I have any other needs, thanks for the quality customer service!”
11AM - 8PM
4500 N Oracle Rd Suite 215, Tucson
Mobile Phones
“Omg I had done a upgrade I had my phone for almost 4 years Nicole's hook me up good she was so happy to helping get what I needed and my 2 other one where at The other stores by the times I got there that where done ready to go ??”
“My Zagg glass phone protector was cracked on several places. I went to see Tessa at the Zagg booth at the Park Mall. She greeted me with a smile, told me the phone glass had been protected, and replaced the glass phone protector. Fast and efficiently. Thank you Tessa and thank you Zagg.”
“Hey unfortunately I’ve busted my phone at least 7 times in the last year but each time they fix my phone Pedro is who I see the most and I’ve even Met Candice and Trevor who always took care of me Yea this place has the best service and they fix the things the phone makers won’t like antennas”
“Today Iwent to cricket at 2000 e broadway and was complete waste of time. Told me they reset my phone and so on.i know they didn't because I would have had to reinstall the theme I have on my phone.
The ladies at this 22nd street location were amazing and helpful all I needed was an updated Sim card. Thank you ladies no issues since!!”
“Marco V. Thank very much for the great service you provide, he was more then helpful made sure I walked out with the right plan that suited me best and great with prices, I recommend coming to see him if anyone needing a service plan. Thanks again!💯”
10AM - 8PM
1226 W Irvington Rd Ste 190, Tucson
Mobile Phones
“Blass and Klaudia were amazing to work with they cleaned my phone out and helped educated me about some deals available as well will be recommending my family to this location they were the kindest !!”
10AM - 7PM
245 S Wilmot Rd Suite 155, Tucson
Mobile Phones
“Destiny helped me get my android phone back to normal within minutes after being infected with viruses. An admitted ludite, I was flipped out. But she tutored me on what and how to delete offending apps on my phone. Very knowledgeable, helpful and pleasant woman. Recommend HIGHLY!!”
“In reference to my interaction with Itzani L. The amazing woman who works at this location!
she was exceptional! I'm from florida visiting briefly and ended up coming into this store and I have to say you guys have an amazing employee who is so knowledgeable, patient, kind and showed your company a good face! I wish I lived here and could make this store my store because she was hands down the best! They are very lucky to have her on their team!!!”
8:30AM - 8:30PM
4755 East Grant Road, Tucson
Mobile Phones
“I would like to give thanks to Salah at Verizon, for his amazing service. I came in with a severely damaged device and he laid out options to get me a new phone.”
“Had to go in to get my sons phone replaced, it wasn't able to power on or charge. I was greeted by Vanessa and helped within just a few minutes. She was a ROCKSTAR! She multitasked between multiple customers while also helping me so no one was just sitting there waiting for phones to update or others being verified over the phone. This store has an incredibly valuable asset with Vanessa and should be extremely grateful to have her! I am far from a people person and she made the whole experience wonderful from the start and kept the mood fun and light. Truly a great experience and I will make it a priority to only deal with her when I need to come into the store in the future.”
“The AT&T store at Elcon is an uplifting, positive experience. Thank you to the staff. As a retail clerk for Fry's food stores for 35 years, it is a awesome experience to receive great customer service. It's nice when the tables are turned. ?”
“Stopped by Metro today, Jesus and Bryan were lifesavers, they helped get exactly what I needed and got me out quickly due to me being in a rush to my appointment, will come back!”
“My experience with this store is excellent. Verizon policies for 'rebates' can be confusing, since you have to pay them off over time, but the employees are top notch. I will definitely return”
“I had my old phone carrier for a long time I decided to switch and I’m glad I did. I went to this location the staff was extremely helpful and plus I got a better deal than my old phone carrier ask for Chuck”
“Thank you sophia for the amazing customer service! And being helpful and understanding and patient! Me and my family hope you and your family have a wonderful and blessed year!?”
“Recent convert to T-Mobile from Verizon, largely because I'd had enough of Verizon's unsatisfactory in-store service. Today I visited a T-Mobile store for the second time, and I came away even more convinced that I'd made the right decision. I was having trouble wiping the phone I'd traded for the 17 Pro: the demonic 16E. I needed expert assistance. Enter: Jassy. It's a good thing this friendly and super-competent young woman loves a challenge, because the demonic phone tried its best to thwart her. She refused to surrender, and didn't give up until mission accomplished. Jassy, if you're reading this, you are amazing! Thanks again.”
“Yesterday we went to get services set up for two of my exchange students and the service the gentleman provide was amazing. He was very patient and even though it was hard to set up one of the phones he kept trying and trying until he was able to get it to work. He was dedicated and did not give up on adding the service to the phone.”
“Great experience at Self Fix Accessories and Repairs. The lady in the store was incredibly kind and knowledgeable, and she took the time to help me find exactly the right accessory for my phone. Excellent customer service. I’ll definitely be coming back! Thank you!”
“Aaron was the most kind person coming into this store for the first time. I actually refused to come back unless he was working specifically. He’s helped me so much with switching to TMOBILE and getting all of the perks. Trying to do everything on my own has been one of the most confusing things and I appreciate him being available and helping us out for 2 hours before close. He got me everything I could have wanted from the store including a new charging block, a samsung watch, and a new razr flip phone that I’m SO excited for.
One thing to mention is that it’s 50/50 with calling anyone at this store because you may get some attitude unnecessarily. Despite this, Aaron has been the best member to work with. His tone is always professional and he’s super responsive and respectful to each customer that comes in. I genuinely am so glad that by chance he was the representative at the store the day I decided to walk in. He has my absolute trust as a customer with TMOBILE. Ur the best bro!”
“Nicky the Manager great service she helped me not lose any of my Info and understood my needs needed an upgrade and she was amazing very knowledgeable must visit if you have phone questions.”
“I would like to mention that Jazlynn helped me find the internet option that worked best for me. She was very kind, friendly, and supportive, she made the entire experience pleasant and easy. I truly appreciate her help and positive attitude. ?”
10AM - 7PM
615 E Grant Rd Ste 141, Tucson
Mobile Phones
“Freddy is the man! We came in with an issue, and he went above and beyond to help us find a solution. Excellent customer service, and you can tell he really values your time, money, and satisfaction. If you go to this location, ask for Freddy!”
10AM - 7PM
1322 West Prince Road, Tucson
Mobile Phones
“Mariana was amazing!! Best customer service ever!! She was very helpful and very efficient, and very kind!! Provided all info we needed and gave great expectations. Very expeditious!!”
“Anissa was an excellent highly knowledgeable customer service representative who could handle 3 customers at the same time and completely satisfied our experience.”
“I had excellent service at this location. Valencia/Cardinal area in the Safeway shopping center. Adriana and Jessica were very helpful. Adriana got me a great deal with my upgrade! I had a very pleasant experience. If you're looking to upgrade your phone or getting a new provider. Go see Adriana and Jessica you won't regret it”
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“Daniel has been extremely helpful. He was there every step of the way, helping me trade in my old iPhone 11 for a new iPhone 17. I am currently out of state (from Tucson though), and he has been helping me via text. He responds instantly and his customer service is top notch. I have never met him in person, but can assure you his customer service is unmatched. Not sure if Verizon gives out awards for top employees, but if they did, Daniel deserves it. Go to this location for all your Verizon needs! Ask for Daniel.”