Verizon
Cell Phone StoresHours:
10580 N Oracle Rd Suite 100, Oro Valley AZ 85737 Hours
About Verizon
This Verizon store consistently receives high praise for its excellent customer service and knowledgeable staff. Customers appreciate the patience, helpfulness, and professionalism of the employees, especially when dealing with complex issues like upgrading phones or fixing account problems. Several reviews highlight staff members such as David Lopez, Enrique E., Carlos, Kristin, and Ali for going above and beyond to ensure customer satisfaction. They take the time to explain plans, assist with setting up new devices, and clarify billing details, often making customers feel valued and well-informed. The store’s staff are described as patient, honest, and friendly, providing a level of service that sometimes surpasses expectations, even compared to corporate Verizon locations. Customers also mention the store’s organized and professional atmosphere, including staff dressed in ties and thorough assistance in making appointments and verifying devices before leaving the store. Many reviews emphasize a positive experience, with some noting that the store offers better service than other nearby locations. Overall, the store is recommended for its attentive staff, clear communication, and supportive approach, making it a trusted place for Verizon customers to handle their communication needs.
Most Recent Reviews
January 2026
Jesus is amazing!! Super patient, informative, knowledgeable and the experience was just spectacular. Going into phone stores is extremely painful and he made it painless. Come here and ask for Jesus!!
January 2026
Jesus is my hero I recommend this store, they took care of me and helped me get my service restored! Will be coming back here for service always!
January 2026
Wonderful customer service and never any wait time, thank you Ali for helping our family stay connected across the country!
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- Oro Valley, Arizona