WaFd Bank in Payson provides consistently excellent and friendly customer service. Reviews describe the service as above and beyond wonderful, more than five stars, and incredible. Customers report always seeing smiling faces and receiving great service from the helpful crew, who work to a higher standard. Specific staff members are noted for being very friendly, knowledgeable, and excellent at their positions, clearly explaining options and solving problems efficiently. Customers have banked there for years, citing the same great service experience every time and stating they wouldn't go anywhere else. New customers also give a major thumbs up for the great service received when setting up accounts, including checking, savings, and money market accounts with good interest rates.