Banks in Payson, AZ

“We love our Payson Copper State Credit Union! Heather, Jheulissa, Kimberly, Kristin, Mackenzie, and Travis all have wonderful welcoming smiles and customer service that is beyond compare! When I need a pick me up, I run by Copper State for a friendly smile!”

“Their branch is under construction and they are working out of a smaller building and it is not hectic or uncomfortable, and everyone is so pleasant and informative with all the work going on, they still have their wits about them and I just love Payson, AZ WaFd!”

“I walked into Desert Financial Credit Union fully prepared for the usual banking experience: confusion, light panic, and pretending I understand words like “APR.”
Instead, I got helped by someone who was actually friendly, patient, and explained everything in a way that made sense without making me feel like I missed a class called “Adulting 101.” One employee in particular really stood out Dellaney Hook super easy to talk to and genuinely helpful.
I came in stressed about my money and left feeling like I might actually have it together… or at least look like I do.
10/10 experience. Would absolutely come back and ask my probably-too-many questions again.”

“Taking this opportunity to give a shout out to Kade, who has gone over the top to help me with some information and financial issues. I've had this account with Desert Financial for several years, moving money there after some very unprofessional treatment at Bank of America.
I like that this branch is local and that there are also branches elsewhere in AZ, making banking easier. And the interest rates are above industry standards. A good experience overall and I do recommend this credit union.”

“I made a major purchase and used the wrong card. After transferring all we could from savings we were still overdrawn in checking. We went straight to National Bank of Arizona in Payson right away for help. Jenny S. Politely greeted us. We told her what I did and she was so kind and understanding. She gave us about 3 options we could do and explained each one.What I did was stupid and she treated me with respect and had awesome patience with me. She even helped me feel better about my stupid thing I did by treating me with respect and kindness. I just want to say thank you Jenny, you are awesome!”

“Fantastic service provided at this location. Jasmine took time out of her busy schedule to help me immediately, preventing me from having to come back a week later - very grateful for the willingness to go above and beyond”

“I just opened an account, the friday before labor day,and already I'm frustrated. I see 2 year old posts explaining the same 1 star behavior. I deposited my entire paycheck, a check that draws on pnc bank. The branch manager set up my account when I presented the check, I told him I needed cash back. He just deposited the whole thing. When I asked about cash back , he referred me to a teller. The teller then told me I couldn't access my funds for 24 hrs. I told her it was a pnc check I deposited and demanded the check back so I could cash it. They refused, and the branch manager assured me I would br able to use the atm by just tapping my phone.
I made him show me. The attempt failed, app said I needed an eligible account. He swore it was a known issue, and he said he would kick it upstairs and call me when it was sorted out. I can't wait to see him tomorrow. He deliberately lied. Of course I'm just a peon small depositor, so it's ok to just lie and let me swing in the breeze with no access to my money. Im glad I have to wait so I can cool off.

Update: This situation was resolved to my satisfaction, They were quick to reach out and talk to me. Thanks PNC staff, that's more like it.”

“The purpose of this review is to report positive experiences and push the negative comments farther down the list, so they are less visible.
When we came to Payson, we were happy to find this Chase branch here, and open for business. We brought our account with us and this branch is convenient for our use now. We have not had any problems here, and when I have a question, I have found people ready and able to help. If they don't have an answer, they find someone who does. This branch has personal bankers available to help with private client services and concerns the tellers can't or don't have time to dig into. Seeing a personal banker means making an appointment, which can be done at the teller. If it's a slower time, they might be able to see one right away. The branch is clean and the people like their jobs.
Wheelchair parking is available and there is a rear entrance/exit when heavy traffic prevents turning onto Hwy. 87. Walkup ATM access is out front and also along the north side by vehicle.”