“The online order process was smooth. I was concerned it would go as stated as I've had issues in the last. It it was my first time ordering online and going into the store to pick it up. I sent my daughter in and she said the lady was kind and did not trigger her anxiety. However I failed to realize they need my id so I went it just at the right time. It was perfect experience. I will do it again I hate going in because I spend to much money ? ? lol Of course there were cute dress I wanted and had to run out with my eyes closed. Thanks Old Navy”
“Well I’ve been purchasing athleta since they opened up- I still have a few 1st generation pieces so that tells you their quality! This location is super cute… nice and bright inside. Staff was very kind and helpful with my on line purchase-return/exchange.”
“Nice selection of very nice clothes, great prices on brand name suits, some in the set with the pants. 4 stars for that. Nice shirts, shorts and pants from Hugo Boss, Nike, DKNY and more. However, some of the clothes are over priced.. I can get some of the same clothes for half the price or cheaper at Marshalls or TJ Maxx.”
“Great prices. Friendly staff. Didn't expect to buy anything, as I was just tagging along with my wife. Walked out 40 minutes later with 6 golf shirts, 3 dress shirts and 2 coats for a total of $130.”
“Savannah helped us today and I’ve never had such great customer service at a Ross before! Usually people there hate their jobs or have an attitude. She was so bright and friendly and it made our experience a better one since we didn’t have to feel bad for inconveniencing the clerks.”
“1 week ago I went to the store and found this cute sweater I loved it, it was in super good condition when I bought it but lit.. it has 2 times that I have used it and it is already like this??”
“Came in around Christmas time to get Doc Martens for work. Had an amazing experience, many associates asked to assist me.Unbeknownst to them, they helped a homeless person have shoes that'll last me the next few years. Since we have no address, i had no clue how to get a pair. I'm extremely thankful.Beautiful assortments of jewelry, very nice stock of fashion, and definitely has something for everyone-young and old.”
“People throw a lot of shade on Ross. I dont know why.
Sure its a crap roll on finding a specific item. You'll most likely never find the same item twice. And the color and style sections are pretty narrow in a given item.
But the items you find are top quality at great prices.
For example: needed a trash bin with a lid. Found this trash bin with a lid operated by a pedal connected to a rod that pushed open the lid. The bin had movable hoops inside that you wrap the bag onto making easy to put bag in and out of bin. Solid amount of plastic. Best lidded trash bin I have ever owned. All for $20!!
Another great find was a stylish stainless steel frying pan. Solid thick pan with stainless steel handle bolted on securely. Well balanced. The stainless steel handle can survive being put in the broiler if you wanr to crisp up the top of what you are cooking without trasferring to an oven safe pan. Again, $20
Ross is great to find high quality one offs at discount prices.
For example”
“My wife and I went for the first time today and we absolutely LOVED it! Their prices are great, the vibes are phenomenal, and the service is spectacular! Everyone was very kind, helpful, and welcoming. We had the pleasure of meeting Sofa, Max, and Michelea who are lovely human beings and I hope you get the pleasure of meeting them as well! My wife and I will 100% be coming back. Highly recommend!”