Fletcher Heights Storage Solutions is a well-managed and customer-focused self-storage facility located in Peoria. The facility features convenient drive-up storage units, gated access with extended hours, well-lit grounds, and wide aisles for easy truck access, making it an ideal choice for customers' storage needs. The staff at Fletcher Heights Storage Solutions, particularly the manager Adrienne, have been praised for their exceptional customer service. Adrienne is described as friendly, professional, and always willing to go the extra mile to assist customers, whether it's helping with the rental process, providing information about the facility, or addressing any concerns. Customers appreciate Adrienne's kindness, grace, and dedication, even during challenging times. The facility itself is well-maintained, with a focus on cleanliness and organization. Customers have noted the immaculate grounds, clean hallways, and overall welcoming atmosphere of the property. While there have been some changes and challenges since the facility was taken over by a new company, RightSpace Storage, long-term customers have expressed disappointment over certain policy changes, such as the removal of 24-hour access. However, they remain grateful for Adrienne's continued efforts to maintain the high standards and family-like atmosphere that have characterized Fletcher Heights Storage Solutions for many years. Overall, Fletcher Heights Storage Solutions is a reliable and customer-oriented self-storage facility, with a dedicated and caring staff that sets it apart in the industry.
Great front desk person, & assistant. So, friendly, professional, & knowledgeable. I would definitely recommend NSA storage.
July 2025
New phone system is terrible. Hard to contact to worker in store. Also prices keep increasing, been a long time tenant.
July 2025
Since I am new to renting a storage space, I was helped with details of renting, helped with choosing the right size space for my needs, and shown where the space I rented was located. Everything went smoothly. I appreciated all the explanation and help.
