Mattress Firm Peoria Square is committed to helping customers find the best sleep solutions. Staff members, including Sleep Experts®, train extensively to provide personalized assistance, ensuring shoppers get the right mattresses, bedding, and essentials. Customers appreciate the friendly and helpful service, with staff taking time to answer questions and address concerns. Many reviews highlight the knowledgeable staff, such as Xavier and Michael, who assist with choosing the right mattress for individual needs, including issues like back pain. Customers often leave satisfied with their purchases, noting that they received great prices on top brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. The store offers flexible options, including delivery and a 120 Night Sleep Trial®, so customers can be confident in their choices. While some minor issues arose, such as damage to a foundation frame, the store handled these problems promptly and smoothly. Overall, the experience at Mattress Firm Peoria Square is positive, with customers feeling supported and confident in their decisions to upgrade their sleep setup.
Michael was a great salesmen who made sure to work within my budget
October 2024
I had an excellent experience purchasing a mattress, largely due to Xavier's outstanding customer service skills. He demonstrated extensive knowledge and ensured that I felt unhurried during my visit, despite arriving close to closing time. I will definitely recommend Xavier to my family and friends.
October 2024
Michael was most helpful when I was making my decision on the merchandise to be purchased
