NAPA Auto Parts is committed to providing customers in the greater Peoria area with the quality auto parts they need, quickly and conveniently. With over 6,000 NAPA stores and 16,000 NAPA AutoCare centers nationwide, the company offers a variety of shopping options including curbside pickup, delivery, and in-store service. Customers consistently praise the helpful and friendly staff at this NAPA location. One reviewer noted the staff was "awesome at helping me find what I needed!" and another described an employee named Steven who "went above and beyond" to assist them even after the store had closed. Another customer shared how Steven helped them with a broken windshield wiper and even filled the wiper fluid, brightening their day during a difficult time. In comparison, some customers shared negative experiences at other auto parts stores, stating NAPA was the "only store in the area" that had the specific parts they required. One person vowed to only shop at NAPA moving forward, noting the superior service compared to their previous experience at AutoZone. Overall, NAPA Auto Parts is applauded for its commitment to customer satisfaction, knowledgeable staff, and ability to quickly fulfill parts needs. As their motto states, "Our Motor Never Quits" when it comes to serving the community.
Such amazing customer service! I had an easy and fast experience after having issues at another location I went to Austin and Luis who helped us out with everything we needed. They were very knowledgeable and helpful throughout. Would recommend coming here over any other locations!!
May 2024
I recommend this place 100%. This establishment was so easy to work with! Not to mention, they managed to fix a mistake that was made by another company! Thank you to Austin, the manager, and staff steven and his local friend ken that helped me. ?
April 2024
Friendly service. Will not go anywhere else for my car parts after this visit
