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January 2024 by Corbett
Great service and efficient. Very friendly. This will be my new auto parts store for any car needs.
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January 2024 by James Zanzot
Tonight, on December 26,2023, the day after Christmas ?, I experienced the best customer service help from your employee and assistant manager Steven that I ever had in my 63 years on this planet. Steven went above and beyond his duty as an assistant manager to stay after closing time of his Napa store to help me remove a stubborn windshield windwiper arm. I hope that your organization takes notice of this great employee and promotes him to a store manager or general manager as he so much deserves. He is surely an asset to your company. Thank you Steven!Cordially,James ZanzotExtremely Satisfied Customer
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December 2023 by Dennis Reed
At prices that don't start with "Due to Covid 19", simply affordable.
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December 2023 by Gregg Luker
Very friendly and helpful! I will definitely come here first next time.
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November 2023 by Robert C
Needed a new battery went to AutoZone they said my battery was good went to the store had to get a jump right after that person telling me my battery was good no more will I go to AutoZone for parts. It's Napa from now on the service is so much better and if you have a question they don't need to look on a computer for the answers.
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September 2023 by Jan Cotten
I have to give a great review of this store! My husband passed away very recently; he was the one who maintained our vehicles for 46+ years, so I never worried about them. I was driving his Dodge Caravan, and the window washers stopped throwing out washing liquid. I stopped by Napa to get more fluid, thinking that was the problem. Steven helped me, and went out the van with me to help me open the hood. Turns out the plastic nozzle on drivers side had broken. We went back into the store, and they had the part in stock; and Steven came back out and installed it for me, as well as filled the washer fluid container. This was at 5 pm, they were very busy, and he still took the time to help me. I was having a bad day of grief and this one more little thing was overwhelming, and Steven raised my spirits considerably by being so helpful.
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September 2023 by Rob the Foodie
Fast friendly service
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June 2023 by Connie Kinnard
Had to find odd clips fit my tractor, staff helped me find exactly what I needed.Such a relief for me. Thanks to them.
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April 2023 by Brad Moffett
Good store. Not the biggest, but helpful staff. Answered all my questions promptly and even volunteered to help me change my wipers.
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March 2023 by brad lamphier
I showed up 7 minutes before they close (6:53) and doors were locked. I stood at the door for a minute to see if the 2 employees 15 feet away would let me in but I guess their conversation was more important. All I needed to do was pick up an online order. I guess you need to be there an hour before they close to make sure you can get in. I’ll just cancel my $300 order and go down the street. It’s too bad because NAPA used to be my go to guys to get parts.
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March 2023 by scott Pennell
Chris is a solid dude. He hooked me up with a turbo boot clamp that no one else had or could find. Napa is always been my place to go & always will. Thanks Chris for getting me back on the road
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March 2023 by Ethan Riley (PhotoPhreak17)
Counter guys are helpful as can be and will always make the best effort no matter what I throw at them, and the delivery crew are always very friendly and good to talk with.
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March 2023 by Lindsay Aman
Couldn’t be happier with my visit to this location. Steven was 10/10 for customer service and took the extra time to be 100% positive I was walking away with all the right parts!
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March 2023 by brandon janson
Excellent service and they always have what I'm looking for, that's why I head to Napa first!Thanks Chris!!
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February 2023 by Alessandro Satta
Steven was extremely helpful. He went above and beyond and I really appreciated it. Give this guy a raise!!
