AutoZone Phoenix #2790 in Phoenix, AZ is recognized as a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Many customers appreciate the helpful and friendly staff, particularly highlighting the excellent service provided by a manager named Anthony, who assisted with warranty issues efficiently. Some reviews mention that while the customer service can be inconsistent, with some customers feeling unwelcomed, others received prompt assistance and found the needed parts quickly. Overall, AutoZone offers a good variety of products at competitive prices, though some customers feel that costs could be lower. Despite mixed feelings about customer service, the helpfulness of staff stands out positively in many experiences.
Cece has great customer service skills and seems like she cares/likes her job. I don’t come in often but the recent times I have come in, she was answering every question I had and if she didn’t know something she would ask and find the answer for me.
November 2025
Victor was extremely helpful and friendly. 10/10 customer service
August 2025
Got what I needed. The cashier was helpful when I got to the counter, but that took a bit long in my opinion, especially when there's a line and you have 3 workers standing in the corner there having a water cooler discussion oblivious to the 6 people waiting on the one guy at a register.
