AutoZone is a leading retailer of automotive parts and accessories. Reviews note that customer service can require many questions to find correct parts, especially for older vehicles. Some find in-store prices expensive, suggesting online orders for lower cost. Multiple reviews highlight an employee who was helpful, fast, and kind, fixing problems like a headlight and a battery issue, and ensuring a customer received the correct part. Another customer reported initially receiving no help and a messed-up battery before this assistance.
Karina was the best! I was in n out with a freshly installed headlight bulb. Girl power!!! Thank you so much!!!
April 2024
Lloyd has the best customer service! I can’t say enough about him. Thank you for helping out with changing the battery Girl at the counter seemed like she was having a bad day complaining but that will turn around while Lloyd is there
February 2024
Very attentive to each customer so you need patience