O'Reilly Auto Parts store #3649 on West Baseline Road in Laveen is noted for its clean, cool, and pleasant environment. Customers consistently report that the workers are extremely helpful, professional, and friendly. Employees frequently go above and beyond, offering assistance with finding the right parts and providing clear recommendations. They often perform free services like battery installation, headlight replacement, and showing customers how to use products such as Freon, saving customers significant mechanic fees. The staff is described as insisting on helping even when busy, making processes simple and painless. Reviews highlight a great energy in the store, with workers who are polite, adorable, and seem to enjoy their jobs and work well together. The store offers various services including free battery testing, wiper blade and bulb installation, Check Engine light testing, and a free Loaner Tool program. While a specific part is not always in stock, the positive and helpful attitude of the team ensures a good customer experience.
Came and purchased a battery for my jeep and Jordan assisted me. He was very friendly and put it in for me. Great place to get stuff for your vehicle and get friendly service.
April 2026
Angel at Oreilys was extremely helpful in identifying the issue with my key faub and had amazing customer service.
April 2026
Excellent customer service. They definitely went above and beyond. Thank you angel and the assistant manager Reyes. Thank you for helping us out.
