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August 2025 by Anita Grimblot-Provencio
Kasandra, was great. Took all of the complaints she was very appalagetic for someone else's error. Cracked front window, tire rim and mud flap on passenger side.
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July 2025 by ku sherman
Good service, Jimmy is the best!
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June 2025 by Jim Simons
All went well with my one way from Las Vegas to Phoenix.
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May 2025 by Great Life
they don’t show any respect to the customers
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May 2025 by Jacob Kz
Bad customer experience they treat customers very very badly will never go back to their company
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February 2025 by patricia scott
They are always friendly and have a great variety of rentals.
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September 2024 by Kelley
Lovely staff and great car selection. Will be using again
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September 2024 by Andrew lewis
They are never getting my business again
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September 2024 by HB Locs \u0026 Braids
Quick & easy
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July 2024 by Gerard Mollo
Absolutely the WORST car rental experience ever! I rented through Costco and this was the pick-up location. Avis knowingly rented me a filthy vehicle with a leaky tire and a half tank of gas! A week later when I brought the car back them let them know, the apathetic person at the counter did not say a word, not even an "I'm sorry"!!!
I rent a lot of vehicles all over the country and have used Avis many times in the past. They have never been great but never THIS bad! Never again
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July 2024 by Smooth Designs
I didn’t catch the girls that were in the office today at three, but I got to tell you that they welcome me with open arms and very sweet and made the experience of renting a Car fast with a bunch of smiles Ever, I need to rent a car I will definitely be back
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July 2024 by R. B.
Had a discriminating adventure there.
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June 2024 by Large Marge
I show up with my three sons who are all over 6” indigenous young men. The representative told me I needed a credit card and high credit score of 650+. To rent a vehicle. I told her the customer service told me that I didn’t need a CC because it was for rideshare and a bank card would suffice. The Avis rep behind the counter said that location was not privately owned but it’s like it was. And because of that they can go by their own rules and “someone already stole a vehicle, it was out of “our” pockets that it paid for so yeah, and there was too much theft with bank card holders. “ So the owner said they would not accept BC anymore.
So ok, I left while calling customer service and explained what the woman had told us.
Customer service said “shame on her, that’s not true. I’m sorry. We will get you to another location. Shame on her. “. The customer service rep said it was a
Corporate office and they do take bank cards along with the credit score run.
?
The customer service rep set me another appointment elsewhere.
I went back inside and explained to the woman at the counter what the phone call was about and she got loud and offended. I said I would report it the to BBB cause somehow us walking in for our appointment led to a whole story of thieves and swindlers (was she saying that’s what she thought we were??) and then said I threatened her. Whoa!
1-100!! I don’t appreciate being judged or losing out on something because I was profiled.
I’m disappointed that this still happens. I’m disappointed my sons had to witness this kind of profiling . I’m glad there was cameras and hopefully sound. She did calm down and changed her tone after I asked if there were cameras with sound. She said yes.
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May 2024 by Lmont Brooks
My go to spot for all my rental needs ...the staff is on point
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April 2024 by Gina Easter
I rented car for a week and then extended it another week and was given a price. I returned it 22 hrs early for my convenience but also thought I was being nice. They charged me over a $100 more for returning earlier because it wasn't a whole week.
