Avis Car Rental at Bell Towne Plaza in Phoenix offers many locations for picking up a car rental. They provide an affordable fleet of SUV rentals, luxury car rentals, economy car rentals, and more for long-term needs or trips. Multiple staff at this location have been extremely kind, helpful, friendly, and courteous. Customers report being welcomed with open arms and receiving quick, excellent service, often getting their rental keys in just a few minutes. The process is described as fast, with staff having customers in and out quickly. The cars are clean, fueled up, smelling great, and ready to go. However, one customer noted a complication with adding an additional driver, where the process was not smooth and required multiple calls to the call center to resolve charges, which was finally sorted out after some difficulty.
This location is just down the road for me, and they will keep my business. Angela provides top tier service, and it really has a family owned/operated type feel. Besides excellent customer service, their cars are always clean and reliable.
March 2026
Angela gets you taken care of by going the extra mile with customer service, quality and price.
February 2026
The lady that works at this location is awesome, very friendly, very knowledgeable and knows what she's doing.She rocks!!! And she got a really nice new car for herself. Good for her!!!!!
