Bank of America Financial Center is a reliable and customer-focused banking institution. The staff is consistently friendly, knowledgeable, and dedicated to providing excellent service, even in the face of rude or entitled customers. The manager and tellers handle challenging situations with professionalism and grace, ensuring a positive experience for all clients. The banking center has taken precautions to limit the risk of COVID-19 exposure, following CDC guidelines and local restrictions. Clients are encouraged to use the mobile app or website to check for any temporary modifications to hours or services. Customers praise the bank's efficiency, with quick and straightforward transactions. The staff is highly skilled, able to assist clients in both English and Spanish. Whether depositing checks or exploring investment options, clients consistently report a positive and helpful experience at the Bank of America Financial Center.
Lizabeth Martinez Is a great relationship banker. Goes above and beyond to make sure that my banking needs are taken care of and great at answering questions.
July 2025
I've been with B of A, Maryvale Branch, since it opened there. I was at the same branch when it was the Arizona Bank since 1966. Had a little trouble this morning getting some cash. Luckily, the B of A, Auto Text, was working, which solved my problem.
May 2025
I wanna give a huge shout out to Elisa Vasquez. I went in and she did her upmost best to help me. Even thou it was out of her control. But she took the time to help and assist me. Her professionalism shows she's a wonderful manager.
