Bank of America (with Drive-thru ATM)
BanksHours:
3110 W Carefree Hwy, Phoenix AZ 85086 Hours
About Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM) is noted for its exceptionally helpful and professional staff. Reviews highlight employees who are personable, accommodating, and patient, especially when assisting customers with language barriers or account issues. Service is described as smooth, quick, and efficient, with staff going out of their way to resolve problems, including unlocking accounts promptly. The overall atmosphere in the branch is reported as very pleasant. The business has implemented enhanced cleaning procedures based on CDC guidelines and follows local restrictions on client capacity. Branch hours may be temporarily modified, and clients are encouraged to use the Mobile App or website to check current hours and services available in their area. A common concern mentioned is the difficulty in reaching anyone by phone when calling the branch directly. However, the in-person service receives high praise, with the location being called the sweetest and most accommodating in its region.
Most Recent Reviews
January 2026
All of my experiences have been fantastic with the team at Bank of America. From the tellers to the Merrill Lynch staff… Everyone was kind, thorough and very knowledgeable about the products that they offer. I'm very proud to be a Bank of America customer.
December 2025
Alvin assisted me today. It was very pleasant, quick and provided outstanding customer service. He ensureed i was taken care of before I left. Thank you again Alvin
January 2025
Alvin went above and beyond for me and I was so impressed by the customer service he provided. I was a victim of fraud and my accounts were locked but Alvin explained and walked me through the process of getting access to my accounts. I am very grateful for people like Alvin.
More Comments(24)
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