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March 2024 by Kimberly Valentine
Every 5 star review written on here is by one of Erin’s friends. How pathetic do you have to be for the representative I called (after she blatantly lied) to file a complaint and be so sorry for me? The staff aren’t any better either. Reminded me of why I don’t bother leaving Scottsdale.
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December 2023 by Lila Blum
Just turn right into suite 190 as soon you enter the building. Erin was very friendly and helped us immediately. Thank you!
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April 2022 by 9 0 7 1 1 3 2
I don't write reviews, felt the need to for these guys tho. Horrendous experience all around.
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April 2022 by Dana See
It seems that they never know what they are doing.
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December 2021 by Milan Komljenovic
Don’t bother coming here, bunch of lazy people who would rather chat amongst themselves then assist you. At least this day in age you can find a bank anywhere, dont waste your time here.
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March 2021 by Brittany Shear
Worst bank to ever bank with
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June 2020 by Frank M Lawrence III
ATM is always down. Never cared for this location even when the lobby was open.
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March 2020 by Jeff Beasley
Absolutely worst banking experience I’ve ever had. I would highly recommend using a different bank.
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June 2019 by Jesus Simental
Had a rough start here, but Paul was phenomenal about helping me with some issues that occurred. Gotta give credit where credit is due! Thank you Paul!
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February 2019 by Jeanne S.
Carlos was helpful from beginning to end. He let me know exactly what paperwork I would need to open a new account over the phone. Thirty minutes later, I was at his office. He cut back all the red tape and extras to help me maximize my plan. I definitely recommend.
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October 2017 by Tyler Caiden
Never waited long for help. Zack is very helpful and we opened a new account in just a few minutes. Glad I became a customer.
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July 2017 by P N.
Always a pleasant branch experience but awful phone service & incompetent people giving assurances with no follow thru. My checking account was hacked once and my credit card twice. Took 3 months to resolve and hours on the phone. Their fraud department is not open 24/7 so if you want to dispute a charge, you have to do it M-F 9-5. If criminals only operated during these hrs. that might be fine. Stay away from this place.
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April 2017 by Karl Kasabian
Ugh...
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February 2017 by S Moyer
Attempted to open an account. Went in on a Monday and waited 20 mins to not be seen.
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September 2016 by Jared Cranford
I have been a customer of this branch for years. I have my personal accounts as well as my business accounts with them and I couldn't be happier with the customer service I receive each and every time I visit this branch. Paul Echeveste and his staff are courteous, professional, and such a pleasure to work with.
