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February 2024 by Mark E.
Breakfast and hot tub were the only pluses of our stay here. Otherwise neighboring room and smokers kept us awake. Budget friendly? Yes, but at a price.
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February 2024 by Vincent Pro
Great hotel for 1 night ! Everything was perfect !The pool was empty for 2 hours just for my girlfriend and I ! Perfect !
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January 2024 by Alfie S.
This place does not belong under the Best Western brand, that brand is solid and consistent and we have stayed at 100s of different places, and nothing comes close to be this bad. From pulling in here, to the sketchy surroundings, cigarette butts and smoke littered all over, stinky filthy ice machine outside with a leak, stale stench in the room, within 5 minutes we cancelled our 5 night stay, pulled out my laptop and got a room at Hilton, This is literally the lowest form of dingy dirty motel and they should be embarrassed to use the Best Western brand
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January 2024 by Hendra Tjang
09-15dec2023room#107room located behind and/or next to kitchen and office, very noisy 24/7.zero quality sleep for 06nights.boring breakfast menu, stayed there for 06days, everyday same menu.the hotel has 2driers and 2washers. 1drier is broken and not repaired. have to wait for hours to use the drier.NOT RECOMMENDEDfirst and last visit :(Rooms: room#103, room#107 behind or right next to kitchen and office. noisy 24/7Food & drinks: boring breakfast menu, everyday same menu
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January 2024 by Phig
No AC in room. Asked 3x for someone to come look at the AC and they never did. Had to leave for a party, came back and still nobody checked on it and wasn’t offered to swap rooms or be given a discount.When talking to customer service person and their manager, they were totally dismissive and just generally annoyed that I even talked to them. Why work customer service if public interaction is the bane of your existence?I’d just avoid this place, feel cheated out of my cost of the hotel and the lack of AC.
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January 2024 by Silvia
A shame, they wanted to charge me again for the stay I had already paid for. They kept me wandering around for more than three hours in the middle of Christmas, (zero empathy) due to conflicts they have with Booking. Finally I had to go to another hotel. If you don't agree on how the company that provides the hotel service pays, don't hurt the guests. They are the worst I have ever seen.
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January 2024 by Fernando
Be careful, it's full of bad
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January 2024 by ဦးေ၀ U Way Aung HITTAI ONLINE MEDIA
no good yellow bump see pictures. should be cut half off it because every vehicle hits and damage it also an uncomfortable it.
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January 2024 by Teresa Milliken
Phenom for the value and experience. Nothing special unless you are a fan of old school values and service ! Recently updated rooms, great hot breakfast. Room clean and staff all smiles !! ? thank you for making our stay special just being!
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December 2023 by Duncan F.
You really can't beat the value for the price. Free breakfast in the morning and the rooms are clean and cozy. Centrally located to north Phoenix and Scottsdale (Mayo clinics) yet not too far from the airport. Management and staff were very friendly and had the place humming. Pool looked clean but it was too cold out for me to try (November). I enjoyed my stay and would definitely stay again.
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December 2023 by Michael David
My wife & I stayed at this location last month & we took away a feeling of they could do better for the price, specifically I was told by the front desk that they do not have High Def televisions in the rooms, college football games were on & we had to go find a local sports bar, I also thought they bathrooms were remodeled & they installed cheap knobs on the bathroom....the handicap ramp leading to the rooms on the South side were continually drenched with sprinkler water, it became a walking hazard, over heard an elderly couple arguing with each other as too which way they could access there room from parking on the South side....
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December 2023 by Alan Bryant
Pleasantly surprised! This property has been recently renovated and is in great shape. Comfy bedding, nice pillows, and beautiful tile floors (they said upstairs rooms have carpet but we loved the tile). Super clean!Couple nit-picks that don't detract from 5 star rating:--tubs need to be replaced/refinished again--round toilet sits really low and should be replaced with a compact ovalBreakfast is about what we expected. Scrambled eggs, bacon, fruit, yogurt, and a waffle station. REALLY good coffee bar!!!Bottom line - much more than the price reflects. Don't pass this up as an option
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December 2023 by Diane Ericson
I stay here once a month anywhere from 1 to 5 nights. Great staff, good value for cost. Breakfast is great.Rooms: Comfortable beds, very clean rooms. Floors are vinyl, no dirty carpets, recently remodeled, heated pool is great. Office has extra tp, tissues, blankets. Internet works good.Nearby activities: Close to things I do when down in Phoenix
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November 2023 by Terry WC
Stayed here 4 nights and enjoyed it all. Breakfasts were some of the best we have had. Everyday there was some protein, be it sausages, eggs, sausage sandwiches, Patty's. Bagels, fresh fruit , fruit in cups, a few types of yogurt and all the things you could add. Oatmeal. Waffles. Coffee. Teas. Juices. Cereals. And more. And staff kept area very clean. Pool was excellent temperature as was hot tub. Fitness room was great though it needed something besides bathroom sink to get water. Front desk staff very pleasant. Had no problems. Would definitely stay here again.Safety: No concernsWalkability: Not reallyFood & drinks: Excellent breakfast
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November 2023 by Shima A. Taher
Where to start, we had a horrible experience with Airbnb and left our place at 3 am, we didn’t know where to go, we needed up in this great hotel. Walking-in at 3 am you don’t expect much, we were well taken care of by the young lady working the night shift, the kitchen staff were offering coffee and told us breakfast will be ready at 6, we rested in the lobby, had breakfast till our room was ready. The rooms are clean and the location is beautiful as were were up north surrounded by mountains. The Manager there is doing a great job, kudos to him and his professional team.
