Budget Car Rental
Budget Car Rental,
Car RentalHours:
1805 E Sky Harbor Cir S, Phoenix AZ 85034 Hours
About Budget Car Rental
Budget Car Rental has received mixed reviews from customers, highlighting both positive experiences and some challenges. Many customers appreciate the friendly and helpful staff, particularly praising employees like Patrick and André for their professionalism and assistance during busy times. Some customers faced long waits, with one reporting a 90-minute line due to system issues but noted the manager's kindness. At the Phoenix airport, customers found the paperwork process efficient, although locating vehicles in the large garage posed a challenge due to unclear space numbers. One reviewer mentioned a mix-up with insurance coverage but appreciated the follow-up service that resolved the issue. While there were minor inconveniences, such as packets not being ready or the need for additional insurance, the overall sentiment leans towards a positive experience with attentive staff who strive to assist customers effectively.
Most Recent Reviews
December 2025
Arrived at the airport to find about 100 people in line, not an exaggeration. The line barely moved in 30 minutes and the staff was not apologetic. Many, including myself got out of line and canceled reservations.
December 2025
If you enjoy waiting over an hour in line to get your car after your flight, this is the place for you.
December 2025
Do not rent a car here in pboenix. Over 2 hr wait in line
More Comments(568)
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