This Budget Car Rental location has closed

5102 W Latham St, Phoenix AZ 85043

About budget car rental

Budget Car Rental offers a positive rental experience characterized by friendly and efficient service. Customers appreciate the welcoming attitude and kindness of the staff, especially Angela, who is often highlighted for her helpfulness and professionalism. Many reviews mention Angela’s willingness to go the extra mile, whether it’s verifying vehicle details, making the process simple, or handling changes and issues promptly. The rental process is straightforward, and customers report that pickups and returns are quick and smooth, saving them money compared to airport rentals. The office is small, allowing only three people inside at a time, which some see as a positive aspect to avoid crowding. While the staff generally provides great service, there is some criticism of the national reservation desk, which has been identified as less reliable. Despite this, the owner’s personal attention and responsiveness shine through in reviews, with customers feeling they receive personal and attentive care. Overall, Budget Car Rental is recommended for its great service, helpful staff, and affordable prices, making it a reliable choice for those seeking a hassle-free rental experience.