Cadillac Phoenix Service is a business that provides a positive experience for customers. Customers appreciate the friendly and professional staff, noting that they make car buying easier and less stressful. The team is knowledgeable, patient, and committed to excellent service, making the process enjoyable. Repeat customers highlight their trust, having purchased multiple cars from the dealership. The service advisors are efficient, getting vehicles done on time, though some mention the customer waiting area and amenities could be better. For repairs, especially at the body shop, customers commend the staff, particularly one team member, for outstanding communication and support during stressful situations like accidents. Overall, Cadillac Phoenix Service is known for its helpful staff, smooth processes, and quality service, making it a preferred choice for car purchases and repairs.
Fixed the problem but broke off a panel in my car that is no longer manufactured.
June 2023
Nice service advisor, got me right in and work completed on lime that I was told but customer waiting area and amenities were not as good as normally available at cadilac dealership
