Chase Bank is a reliable and efficient bank with friendly and helpful customer service, both online and in-person. Many visit because it is the highest-rated or highest-reviewed branch in the area. While waits can occur, interactions with bankers often go smoothly and they are very helpful, explaining things thoroughly. The easy-to-use mobile app and wide ATM network are appreciated. However, some note issues with follow-up, where resolving specific account discrepancies can take a long time and may remain outstanding. Overall, staff are described as excellent, great, and friendly, ready to serve customers well.
Visited this location because it was the highest rated in the area. Had to wait a few mins to be seen but the banker (Madison) was very helpful and explained everything throughly!
March 2025
Chase has been a reliable and efficient bank for me. Their customer service is always friendly and helpful, whether I’m managing my account online or in-person. I love their easy-to-use app and wide network of ATMs. Overall, a great banking experience!
June 2024
Went here because it's the highest-reviewed branch in the area, and it was good. From scheduling, arrival, and my meeting with the banker everything went smoothly.