Cox Communications
Hours:
1550 W Deer Valley Rd, Phoenix AZ 85027 Hours
About Cox Communications
Cox Communications provides business internet, phone, and TV services. Reviews from customers highlight a mix of experiences. Many praise the internet service itself, describing it as fast and good, with one customer noting their bill is relatively low. Several also report positive customer service interactions, mentioning representatives who were wonderful, polite, professional, and efficient at resolving issues, including fixing billing errors. However, other reviews detail significant frustrations. Customers report problems with billing practices, including unexpected fees for late payments or deposits based on credit checks, which some find deceptive. Technical support experiences are inconsistent; while some issues are resolved, others describe unhelpful service calls where representatives hung up or suggested unnecessary technician visits that could have been avoided with simple troubleshooting over the phone. A dedicated business location in Phoenix, AZ, offers advanced solutions but does not accommodate in-person visits.
Most Recent Reviews
October 2025
Avoid at all costs. Horrible customer service, exorbitant pricing, and deceptive business practices. There are plenty of much better options.
November 2024
AVOID THIS COMPANY AT ALL COSTS - This is the worst company to do business with. Avoid at all costs. Never sign a contract with them. Never accept any equipment form them. Never believe the sales reps commentary about upgrading services. If I could give this company a 0-stars or negative stars I would.
October 2024
Cox will not stop services until I pay and they continue to charge even without providing services. THIS IS BAD BUSINESS
More Comments(140)
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