Cox Store in Glendale provides ultra-fast internet, mobile plans, and the latest devices. The team helps customers upgrade tech, explore exclusive deals, and get personalized support. Service is often quick and efficient, with some visits completed in under a half hour even when the store is busy. Staff members are noted for providing excellent customer service, going above and beyond to assist all customers. They help with setting up services, switching carriers, and transferring data without using hard sell tactics. The store offers exclusive offers on bundled plans and allowances for old devices toward new ones. While generally praised for wonderful customer care, some feedback suggests pricing can be less competitive where unlimited home internet options exist. The overall experience is streamlined, with representatives working to elevate the in-store visit.
Stopped in to see about some new phones and home internet service. Jacob helped us and was very nice, helpful and knowledgeable. Great customer service!!
July 2026
I am very grateful to Jedai; every time I have visited, she has provided excellent service and has always been very kind. Thank you
June 2026
A bit of a weight, so you might want to try and make a reservation ahead of time even in the middle of the day or late afternoon. However, it was a hassle free equipment exchange.That part was easy.
