Ken Garff Kia Bell Road prioritizes people, creating a welcoming environment where customers feel heard and valued. The experience is consistently described as amazing, great, phenomenal, smooth, stress-free, and easy. Staff across sales and service are highlighted as helpful, knowledgeable, respectful, honest, and kind, with clear communication and no pressure. Customers report feeling comfortable, taken care of, and that their needs and clear boundaries are honored. The dealership offers a quality vehicle selection, including specific models like the Telluride, with fair prices that are often lower than competitors. The process is straightforward, with staff delivering exactly what is promised. The service department also receives high praise for its integrity. The overall environment is welcoming, with attentive amenities. Customers drive away feeling confident in their dream car and highly recommend Ken Garff Kia Bell Road in Phoenix, Arizona to everyone, awarding five stars for a phenomenal experience from start to finish.
Overall it was a good experience. Much confusion mainly on my part as to co-signing/co-buying and credit/financing but ultimately the outcome was satisfactory. G and Aaron were not only patient but also especially helpful.
December 2025
Great experience! Marcus was very helpful and extremely knowledgeable about the new Telluride! I highly recommend Ken Garff Kia!
November 2025
Kyle Simpson , i would love to thank you for getting me into a nice vehicle when others doubted or turn me away, your hard work and honesty truly shined.
