Earnhardt Lexus is an award-winning dealership located in Phoenix, recognized as the Dealer of the Year for five consecutive years. Established in 1990 and transitioned into the Earnhardt family-owned business in 2012, the dealership is known for its exceptional customer service across new Lexus sales, L/Certified sales, used cars, financing, and service. Customers consistently praise the honesty, professionalism, and knowledge of the staff, particularly highlighting the service advisors for their stellar support. The dealership provides various amenities, including an onsite café, WiFi, and concierge services, making every visit comfortable. Reviews emphasize the helpfulness and efficiency of the team, as seen when they quickly arranged for transportation and timely service during maintenance. While some customers noted minor issues with repairs, the overall sentiment is one of appreciation for the attentive and understanding staff, creating a welcoming and supportive environment for all Lexus needs.
Anthony and Tim gave us excellent customer service! They made the process go smoothly and fast. We appreciate the time you all took to make our experience excellent!
September 2024
The best customer service I have ever experienced. The staff were honest and helpful. I sincerely appreciate their help, honesty and professionalism. Highly recommend for any maintenance work or sale.
September 2024
Mike H is a pleasure to deal with and on top of things. I appreciate him.
