About Extended Stay America Select Suites - Phoenix - Deer Valley
Extended Stay America Select Suites - Phoenix - Deer Valley offers a mixed experience for guests. Many appreciate the friendly and helpful staff, including individuals who have been recognized for their kindness and support during stays. The location is convenient, with easy access to the I-17 and 101 highways, making it a suitable choice for those transitioning to new chapters in their lives. Guests have noted clean and comfortable rooms, and some have expressed satisfaction with their extended stays.
However, there are significant concerns regarding room maintenance and cleanliness. Some guests reported issues such as unwashed pillows, unpleasant odors in non-smoking rooms, and poorly maintained facilities. There were complaints about missing furniture and broken items, leading to dissatisfaction with the overall condition of the rooms. Guests have voiced frustration over the lack of maintenance staff on weekends and cleanliness issues, which detracted from their experience.
While some guests plan to return due to the helpful staff and location, others strongly advise against staying, citing poor conditions and a lack of essential amenities. Overall, Extended Stay America Select Suites - Phoenix - Deer Valley presents a varied picture, with a need for improvement in maintenance and cleanliness to enhance guest satisfaction.
The manager, Kim and front desk clerk, Shaun, are hands down the best in the business! My room was always clean, laundry room too, as well as the lot. Payment and checking in/out is easy as pie!
August 2026
Was out there working on business and I appreciate it them making us feel real comfortable while we were there definitely will look into renting again once I go back
July 2026
Although I was late, checking in, Alex was a tremendous help and was patient enough to let me in and was able to get me set up for my room
