FirstBank is known for its low-key and friendly atmosphere, making it a welcoming place for customers. The bank has a reputation for exceptional service, with knowledgeable staff who answer calls quickly and create personal connections with clients. Customers appreciate the hard work and attention to detail from the employees. Many have chosen FirstBank for both personal and business banking, enjoying the friendly interactions and the staff's ability to remember their names. The bank offers fair credit line issuance, helping clients build their credit scores and limits over time. Although not the most aggressive business bank, FirstBank is seen as a trustworthy partner that aligns well with its customers' needs.
The staff are super nice and friendly. I really appreciate their hard work and attention to detail. I have been banking with FirstBank for several years now.
August 2021
Great experience. Low key nice and quiet bank with very nice and helpful staff.
February 2021
The staff is really friendly and even let my toy poodle come in for treats - she gets so excited when we turn into the bank parking lot!