Fry's Marketplace

Fry's Food, Grocery Stores
Hours: Fry's Marketplace is a one-stop grocery store offering thousands of quality food and household products from favorite brands, including fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs, with a focus on savings. The store is described as very clean and easy to shop, with many helpful staff who provide great customer service by personally taking customers to find items. Many employees, including checkers and baggers, are noted for their pleasant familiarity, friendliness, and kindness, often going above and beyond to help, which creates a positive and relaxing atmosphere. Prices are generally considered good. However, some experiences are inconsistent. The center aisles can be inconsistently stocked, and maintenance and cleanliness sometimes seem a secondary priority. The produce is reasonably fresh and solid when stocked, but the meat products are viewed as very mediocre, and the deli can be disappointing with iffy food quality and occasionally surly or indifferent staff. Some customers also report frustration with the app, where advertised sale prices do not always apply at checkout, requiring vigilance. The overall trajectory in quality and service is perceived by some as being downward.

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1. Phoenix, Arizona