Internal Medicine of Arizona is a practice described by many patients as having wonderful people who work very hard. The doctors and physician assistants are consistently noted as being good, with specific praise for being thoughtful, diligent, and having a solid, calm, and confident bedside manner. The front desk and staff receive commendation for being great, helpful with questions and prescriptions, and for their reliable follow-up, which is called rare in today's world.
The practice operates on a strict schedule to manage its busy, jam-packed appointment book. This policy means patients who arrive late, even by a few minutes, may be denied service and asked to reschedule to avoid causing delays for everyone else. The clinic uses a paper records system, which some patients appreciate for its reliability compared to potential computer issues.
While some patients highly recommend the practice and are very impressed with the level of service, others express frustration with the difficulty of getting appointments within a reasonable time and perceive the focus on scheduling as prioritizing business efficiency over patient convenience. The overall patient experience hinges significantly on adherence to scheduled times and navigating a high-demand appointment system.
Dr. Johns is fabulous. It’s why I travel two hours to see him.
September 2026
As an individual and especially an older individual, It is important to be heard and understood and this definitely occurs here at Internal Medicine Of Arizona by all staff.
September 2026
Diego Alvarado, PA-C, is absolutely excellent. On a personal level, hes very kind , and makes his patients feel very well cared for. One of the best providers I've ever had.
