Jiffy Lube provides fast, convenient automotive maintenance services like oil changes, tire rotations, and battery replacement. The experience at this location varies. Some customers report quick and professional service, with efficient work completed in a timely manner. Positive reviews highlight satisfactory oil changes and helpful additional services, such as installing a new starter when needed. However, several reviewers express significant concerns. A common complaint is poor customer service, with mentions that staff no longer perform basic checks like tire pressure or showing the air filter. There are also serious reports of mechanical errors, including a stripped oil plug during a change that led to a costly repair estimate. The upselling of unnecessary services is frequently noted, with one customer finding a recommendation for brake fluid to be inaccurate upon personal inspection. While prices are understood to be higher than a DIY approach, the perceived pressure to buy extra services and occasional mistakes detract from the experience for some. The staff are sometimes described as nice, but consistency in thorough and honest service appears to be an issue.
They did a good job changing my oil, however they did not put my glove box back together after checking the cabin air filter. When I opened my glovebox everything spilled out! I did not have them replace the filter. I hope they didnt do it on purpose. ✌️
February 2025
I had a very nice experience. The men were polite, efficient, and fast. I was in and out in 15 minutes.
October 2024
Good service and easy to get car in without an appointment, but very expensive.
