Jiffy Lube provides fast, convenient automotive maintenance services like oil changes, tire rotations, and battery replacement. The experience at this location varies. Some customers report quick and professional service, with efficient work completed in a timely manner. Positive reviews highlight satisfactory oil changes and helpful additional services, such as installing a new starter when needed. However, several reviewers express significant concerns. A common complaint is poor customer service, with mentions that staff no longer perform basic checks like tire pressure or showing the air filter. There are also serious reports of mechanical errors, including a stripped oil plug during a change that led to a costly repair estimate. The upselling of unnecessary services is frequently noted, with one customer finding a recommendation for brake fluid to be inaccurate upon personal inspection. While prices are understood to be higher than a DIY approach, the perceived pressure to buy extra services and occasional mistakes detract from the experience for some. The staff are sometimes described as nice, but consistency in thorough and honest service appears to be an issue.
Fabian, the manager is amazing! He recommended service my car needed and was able to work with me to take care of the issues within my budget. The work was performed super fast and perfectly. I highly recommend this location because of the courteous staff and attention to details. Thanks Fabian and the Jiffy Lube staff!
March 2026
Such nice people and didn’t charge me to fix a tiny thing that was broke. in my car. Just charged me for the oil change. Managers are so nice and service was fast and efficient.
March 2026
I originally went to the Scottsdale and Bell Road location because it was close to my work I got there at 5:30 and they said they couldn’t take me I drove to the location next to my home at 5:45 PM and they were very friendly and efficient and I will now be taking both of my vehicles to that location from now on
