Jiffy Lube provides fast, convenient automotive maintenance services like oil changes, tire rotations, and battery replacement. The experience at this location varies. Some customers report quick and professional service, with efficient work completed in a timely manner. Positive reviews highlight satisfactory oil changes and helpful additional services, such as installing a new starter when needed. However, several reviewers express significant concerns. A common complaint is poor customer service, with mentions that staff no longer perform basic checks like tire pressure or showing the air filter. There are also serious reports of mechanical errors, including a stripped oil plug during a change that led to a costly repair estimate. The upselling of unnecessary services is frequently noted, with one customer finding a recommendation for brake fluid to be inaccurate upon personal inspection. While prices are understood to be higher than a DIY approach, the perceived pressure to buy extra services and occasional mistakes detract from the experience for some. The staff are sometimes described as nice, but consistency in thorough and honest service appears to be an issue.
Customer service is great. I have been coming here for years and can always count on a quality job and friendly service!
July 2026
Sophie was amazing! She covered all the bases and gave good explanations and offered some good services too!
July 2026
Great service and received good recommendations. They are friendly and knowledgeable and professional. Shout out to Fabian for helping me. I had my spark plugs changed and fixed my oil leak from gasket.